At Spinorhino.io, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services. It also outlines your rights as a user under applicable data protection laws, including the GDPR.

By accessing and using Spinorhino.io, you agree to the practices described in this policy.

Data Controller

Spinorhino
Website: https://spinorhino.io
Email: support@spinorhino.io

Personal Data We Collect

We collect and process the following types of personal data:

Basic Information

• Full name

• Date of birth

• Address

• Nationality

Contact Information

• Email address

• Phone number

Account and Gaming Data

• Username and account ID

• Gameplay activity

• Bonus and promotion usage

• IP address and login history

Payment Information

• Bank account details

• Credit and debit card data

• E-wallet details
  (Processed securely through licensed payment providers)

Technical and Usage Data

• Device type

• Operating system

• Browser information

• Approximate location data

Communication Records

• Customer support messages

• Emails

• Live chat conversations

Marketing Preferences

• Newsletter subscriptions

• Promotional communication settings

Purpose and Legal Basis for Processing

We process your personal data for the following purposes and in accordance with GDPR requirements:

Automated Decision-Making and Profiling

Spinorhino.io uses automated systems to:

• Detect suspicious or fraudulent activity

• Prevent bonus abuse

• Identify potential problem gambling behavior

We may also use profiling to provide personalized offers, promotions, and game recommendations.

No decision that produces legal or significant effects is made solely through automated processing.

Data Sharing and Disclosure

We may share your personal data with trusted third parties, including:

• Payment service providers (such as Visa, Neteller, MiFinity)

• Hosting and IT infrastructure partners

• Identity verification and KYC service providers

• Marketing and analytics partners

• Regulatory authorities, when required by law

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

Data Retention Policy

We store your personal data only for as long as necessary:

• Active accounts: Data is kept while your account remains active

• Closed accounts: Data may be retained for up to five years to meet legal obligations

• Marketing data: Stored until you withdraw your consent

After the retention period expires, data is securely deleted or anonymized.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data (Article 15)

• Request correction of inaccurate data (Article 16)

• Request deletion of your data (Article 17)

• Restrict data processing (Article 18)

• Object to processing (Article 21)

• Receive your data in a portable format (Article 20)

• Withdraw consent at any time (Article 7(3))

• File a complaint with a data protection authority

You may exercise these rights by contacting our support team.

Security of Your Data

We use technical and organizational security measures to protect your data, including:

• SSL encryption

• Secure server infrastructure

• Access control systems

• Regular security monitoring

These measures help prevent unauthorized access, loss, or misuse of personal information.

Updates to This Privacy Policy

Spinorhino.io may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page with a revised effective date.

We recommend reviewing this policy regularly.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Website: https://spinorhino.io
Email: support@spinorhino.io